Garantie,Reflection period, Right to withdraw & Returns

You have the right to cancel your order within 14 days after the day you received your goods without giving any reason. You must send the goods back within 14 days after informing the trader. You will then be credited with the total amount, including shipping costs. Only the costs for returning the goods from your home to the shop are for your own account. If you use your right of withdrawal, you need to return the goods with all accessories and – if reasonably possible – in its original condition and packaging to us. To exercise this right, please contact us on rashida@bysanaah.nl. We will give a refund within 14 days from receipt of your cancellation provided that the returned goods have been received in good order. We reserve the right to refuse returns or not fully refund your purchase if we suspect that the item has been used or if the item has been damaged due to the return shipment. BySanaah also reserves the right to refuse returns or not fully refund your purchase after 14 days of placing the order.